Phone Numbers

Consult the list below to access important phone numbers including emergency numbers and help lines:


BC 211 (A confidential, multilingual telephone and texting service providing free information and referral to community, social, and government services. Open 24/7 in Metro Vancouver, Fraser Valley, Squamish-Lillooet and Sunshine Coast Regional Districts, Vancouver Island and the Gulf Islands.)
Dial 2-1-1

BC Centre for Disease Control
STI/HIV Prevention and Control: (604) 707-5600

BC Nurseline (24-hour health information)
Dial 8-1-1
Deaf/hearing-impaired: Dial 7-1-1

Ministry for Children and Family Development
Help line: 310-1234 (no area code)

24 hour emergencies:
Vancouver, the North Shore & Richmond: (604) 660-4927
Lower Mainland from Burnaby & Delta in the west to Maple Ridge and Langley in the east: (604) 660-8180
Rest of the province: 1 (800) 663-9122

OPTions for Sexual Health (formerly Planned Parenthood)
Facts of Life Line:
Vancouver: 1 (800) 739-7367

VictimLINK (24-hour, confidential multilingual crisis support and referral for people throughout BC and the Yukon).
Toll-free phone: 1 (800) 563-0808

Youth in BC Crisis Line (website)
Toll-free phone: 1 (866) 661-3311
Lower Mainland: (604) 872-3311